Welcome to my website. I am a senior-level technical writer employed full-time who is interested in short-term contract opportunities. If your organization is looking for a hard-working, innovative and detail-oriented senior technical writer to help you develop online training and help systems, you've come to the right place. I can deliver the support and end-product your organization and customers are looking for, and this is why -

I'm qualified — I have studied composition and pedagogy at the graduate level, taught Composition and Rhetoric at West Virginia University, developed course syllabi, developed extensive online help systems and multimedia training guides and conducted professional classroom training sessions for a variety of audiences.

I internalize concepts quickly — I don't require months of exposure to a software product or system to understand how it works, which enables me to develop intuitive online training and help systems on time and within budget.

I strive for perfection — I am personally vested in the documentation I produce, which directly translates into a higher level of customer satisfaction.

I care — I care whether end users and customers understand what they're reading. As a result, I am able to meet and often exceed customer expectations.